Terms & Conditions

Last updated: July 6, 2026

Welcome to ChinaQiWay. These Terms & Conditions govern your use of our website and purchases made through https://www.chinaqiway.com.

1. Store Information

Store name: ChinaQiWay
Website: https://www.chinaqiway.com
Customer service email: [email protected]
Business address: Room 12K, 12/F, Ruijun Building, Xinqiao Subdistrict, Bao’an District, Shenzhen, Guangdong Province, China

2. Products and Wellness Information

ChinaQiWay offers traditional wellness lifestyle products, including gua sha tools, cupping massage tools, moxa warming products, herbal tea products, foot soak packs, wellness handicrafts, and related accessories.

Product descriptions and educational content on this website are provided for general wellness, cultural, and lifestyle reference only. They are not medical advice, diagnosis, treatment, cure, or prevention of any disease.

3. Orders and Payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. Orders are subject to product availability, payment confirmation, and fraud-risk review.

We reserve the right to cancel or refuse any order if the information provided is incomplete, inaccurate, or appears suspicious.

4. Pricing and Product Availability

Prices, product descriptions, and availability may change without prior notice. We try to keep all information accurate, but errors may occur. If a pricing or product information error is found, we may contact you to confirm or cancel the order.

5. Shipping

Orders are processed according to the shipping information shown on our website. Delivery times may vary depending on destination, customs clearance, logistics conditions, and local delivery providers.

6. Returns and Refunds

Returns and refunds are handled according to our Refund Policy. Certain products, including opened food, tea, herbal products, foot soak packs, and personal care items, may not be eligible for return for hygiene and safety reasons unless defective, damaged, or incorrect.

7. Product Use and Safety

Please read all product instructions, warnings, labels, and safety notes before use. For moxa, warming, cupping, gua sha, foot soak, herbal, or food wellness products, use them responsibly and discontinue use if discomfort occurs.

If you are pregnant, have a medical condition, are taking medication, have sensitive skin, allergies, circulation issues, or other health concerns, consult a qualified healthcare professional before use.

8. Intellectual Property

All website content, including text, images, logos, graphics, and layout, is owned by or licensed to ChinaQiWay and may not be copied or used without permission.

9. Limitation of Liability

To the fullest extent permitted by law, ChinaQiWay is not liable for indirect, incidental, or consequential damages arising from use of the website or products. Our maximum liability shall not exceed the amount paid for the relevant order.

10. Contact

If you have questions about these Terms & Conditions, please contact us at [email protected].